Business details, tax and region

Settings → Business holds your salon's details (shown to clients on your booking page, receipts and messages), its region (country, timezone, currency and formats), how tax works, and the message at the bottom of receipts.

Changing these needs the permission "Change salon settings (hours, online booking, messages, branding)". Owners have every permission, and managers have this one unless it's taken off them.

#Salon details: name, logo, phone, email, address and website

Your logo can also be changed under Settings → Online booking, with the rest of your branding.

#Adding your Google review link

Your Google review link takes clients straight to leaving your salon a review on Google. It lives with your business details, so every message and form that uses it gets the same one.

1. In your Google Business Profile, choose "Ask for reviews" and copy the link.
2. Open Settings → Business and paste it into Google review link, under Website.
3. Choose Save changes.

It has to be a full web address starting with https://, like https://g.page/r/…/review. Anything else isn't saved: "The Google review link should be a full web address starting with https://". Clear the box to remove it. While the After the visit message (or another automatic message) is on with {review_link} in it, clearing the link isn't saved: "After the visit (Messages → Automations) uses {review_link}: switch it off, or take the link out of it, first".

FullColumn uses it in two places:

• The After the visit message (Messages → Automations) puts it wherever its wording has {review_link}. A message with {review_link} in it can't be switched on until the link is set (asking for a Google review after a visit).
• Thank-you pages: a button on a form's thank-you page can link to Your Google review link. Until the link is set, that button doesn't show (feedback forms).

A change here applies straight away to both, forms already sent included.

#Choosing your country, timezone and currency

The Region section starts with Country. Choosing a country fills in its currency, tax, date format and main timezone, and a note under it says what changed. Check the rest and change anything that's different for you. For a country that isn't listed, choose Somewhere else and pick the timezone and currency yourself.

• Timezone matters most: reminders, online booking, and what counts as "today" all use it. Australia's choices are named by city, like "Sydney, Melbourne, Canberra (AEST)" or "Brisbane (no daylight saving)".
• Currency is how prices and amounts show throughout FullColumn.

Changing the timezone doesn't move appointments: each stays at the time it was booked for. If you choose another country, the note may also say texts still read local mobile numbers with your old country code: change Country code for local numbers in Settings → Reminders & SMS to match (see how texts and emails are sent).

#Date and time formats and the first day of the week

• Date & number format: how dates and numbers are written, by country, with an example under it.
• Week starts on: Monday, Sunday or Saturday. The week view, the hours editors and weekly team targets all follow it.
• 2:30pm or 14:30: 12-hour or 24-hour times.

#Setting up tax (GST)

The Tax section has:

• Tax name: what your tax is called, like GST. It's on receipts and reports.
• Rate: as a percentage, like 10 for Australian GST. With a rate of 0, receipts show no tax line.
• Tax number (optional): printed on receipts and purchase orders after your tax's name, like "GST no. 12 345 678 901". In Australia, enter your ABN.

Each sale keeps the tax worked out when it was made, so changing the rate only affects sales from then on.

#Prices that include tax or have tax added

Choose how the prices you enter work:

• Prices include tax: the price you set is what the client pays, with the tax inside it. Most Australian salons use this.
• Tax is added at checkout: the price you set is before tax, and checkout adds the tax on top.

Either way, clients always see prices with tax on your booking page: with Tax is added at checkout, your booking page adds the tax to each price, and online deposits and payments are worked out on that total. The staff app shows prices as you set them.

#The message at the bottom of receipts

Under Receipts, Message at the bottom of receipts is printed at the end of every receipt, printed or emailed. New salons start with "Thank you for visiting!". Use it for your returns policy, a rebooking reminder or your social handle. See checking out a client for receipts.

#Saving your business details

Changes to Settings → Business aren't saved until you choose Save changes on the You have unsaved changes bar. Discard puts everything back as it was saved.

#Common questions

#Can I change my salon's address (the link to my booking page)?

Not in Settings. Your salon's address is chosen at sign-up and is part of every link you've shared and every link in clients' messages. See your booking page.

#Why are my reminders going out at the wrong time?

Check Timezone in Settings → Business → Region. Reminders and online booking use your salon's timezone, not the one on your computer.

#I'm in Australia. Do I enter my ABN as the tax number?

Yes. It's printed on receipts as your tax number, after the tax's name.

#My booking page shows different prices from the staff app

That happens when Tax is added at checkout is chosen: the booking page always shows prices with tax added, while the staff app shows the prices you set, before tax.

#Does changing the currency change what I pay FullColumn?

No. Currency only changes how amounts show in your salon. Your FullColumn plan is billed in Australian dollars: see your plan and billing.