Consultation and feedback forms

Building forms, choosing who gets them, feedback after a visit, kiosk mode and reviewing answers.

• Building consultation and feedback forms

  Make consultation, consent and feedback forms from scratch or a ready-made one, with ratings, follow-ups, flags, photos, a signature and a thank-you page.

• Choosing who gets a consultation form, and how often

  Send a consultation form to new clients, clients booking certain services, everyone or only when you send it, and ask once, every visit or every few months.

• Asking clients for feedback after their visit

  Send a feedback form after a visit, with star ratings, a 0 to 10 question and a thank-you page that can link to your Google reviews.

• Sending consultation forms and using kiosk mode

  How form links reach clients with their confirmation and reminder, sending a form by hand, and handing over the salon iPad to fill it in.

• Reviewing consultation and feedback form answers

  Spot forms on the calendar, read a client's answers and feedback, act on flagged answers, add them to the client alert, keep their photos, and print a form.