Before and after photos on a client's card

The Photos tab on a client's profile keeps their before and after shots, so anyone on the team can see exactly what was done last time and match the look.

#Adding photos to a client

1. Open the client's profile and choose the Photos tab.
2. Press Add photos.
3. Choose one or several photos. On a phone or tablet you can take one with the camera or pick from your photos.

Each photo is captioned with the day it was added, and you'll see "Photo added" (or how many were added). Photos are made smaller before they're uploaded, to at most 1,280 pixels on the longest side, so they're quick to send from the salon's wi-fi and quick to open.

#Viewing a client's photos

The Photos tab shows every photo as a grid, newest first, with the number of photos on the tab's name. Tap or click a photo to see it large, and press Close (or tap outside it) to go back.

Photos are only shown to your team, in the staff app. Clients don't see them on your booking page or in their client area.

#Deleting a client's photo

1. Open the photo.
2. Press Delete, then Delete again on Delete this photo?.

You can delete photos you added. Deleting someone else's needs the permission "Import, export, merge and remove clients" (owners have every permission), and on a shared device set to Front desk it asks for your password first. Every deleted photo is noted in the salon's activity log.

#Photos from consultation forms

Clients can add photos to a consultation form, such as their hair now or the look they'd like, if your form asks for them (building forms). Those stay with the form. To keep one on the client's card too, open the filled-in form from their Forms tab and press Add to Sam’s photos (with the client's first name), or Add all to Sam’s photos for every photo in the answer. It's copied to their Photos tab, captioned with the form's name, and the form then says In Sam’s photos.

#Common questions

#Who can add photos?

Everyone on the team.

#What kinds of photos can I add?

Any photo your phone, tablet or computer can open. FullColumn shrinks it and saves it as a JPEG.

#What happens to photos when I merge or remove a client?

Merging moves every photo to the record you keep (merging duplicate clients). Removing a client with history keeps everything, photos included. Removing a client with no appointments, sales or credit deletes them for good, photos and all.

#Can I download all our photos?

Yes. Download everything has the photos as their own download, with a list of whose photo is whose (downloading everything).