Clients

Client cards, colour formulas, alerts and patch tests, photos, and bringing your clients across.

• Your client list and finding a client

  Search clients by name, mobile or email, filter and sort the client list, and add new clients to FullColumn.

• Client profiles: visits, spend, notes and history

  Everything about one client in one place: their appointments, spend, formulas and notes, forms, photos, purchases, credit and messages.

• Recording colour formulas and client notes

  Save a client's colour formula after each visit, see their last one when you book, and keep dated notes anyone on the team can read.

• Client alerts and patch tests

  Flag allergies and anything the team must know in red on every booking, and get a warning when a client is due a patch test.

• Before and after photos on a client's card

  Add before and after photos to a client's profile from your phone, tablet or computer, so the whole team can match a look next time.

• Client contact details, reminders, marketing and feedback consent

  Who on your team sees clients' phone numbers and emails, and how each client's reminder, marketing and feedback choices are set and changed.

• Merging duplicate clients

  Find clients who are on file twice, merge them into one record with all their history, or mark them as different people.

• Bringing your clients across from your old booking system

  Import your client list from a CSV or Excel file exported from your old booking system, then their appointments, colour formulas and notes.

• Importing past appointments and colour formulas

  Bring past visits, upcoming appointments, colour formulas and notes across from CSV or Excel files, matched to your clients, team and service menu.

• Exporting your client list

  Download your clients as a spreadsheet (CSV) with their contact details, birthday, notes, marketing choices, last visit and spend.